You should receive your balance in the post in 10 full working days. You will then be connected to a customer service representative where you can enquire about your balance. You will be put through to a menu where you will have to enter some information. You can also check by calling Greendot on 86. This means you only have to check your email account to know what the balance is. When you set up your Turbo Tax card you can apply to get your balance sent to you online by email. I have also considered contacting Green Dot directly, but not sure if their main line would assist for a TurboTax Card.Īny advice on how to proceed here? Am I just totally boned out of $800?ĮTA: 100% taking out all of the cash deposited from the second stimulus and putting it in another account, and will not be using this for the 2020 tax year or any future ones either.Īlso, this is the first funding reversal I've ever seen or had to deal with in the 10 or so years I've been banking, so my naivety was a big issue here.Does Shoprite Cash Checks? To check the balance on a TurboTax card, you can do so in a number of ways. It's not like I can get any more information other than who the reversal was from and the amount since I can't get anyone on the phone from the card. I don't know if contacting them will get anywhere, because I certainly never had that amount credited to my account. I'm thinking of contacting Liberty, though I know this was some time ago, but I am just so frustrated. The only number they provide for help is the one on the back of the card. I tried multiple phones, multiple times of day. The line literally just says there's an issue and disconnects. My issue is I call the back of the TurboTax card and get nowhere. So effectively I've had almost $800 stolen from me, from what I can tell. I never made a payment to Liberty for that much, nor did I authorize this, nor is there a "deposit" from Liberty to cancel that amount out to zero. ![]() I'm not sure why $788 was removed from my account. The funding reversal for $788 is still there. Now I have logged in again to this card, and remembered this happening, so I went to check the April statement. It was a really horrible time, one of the worst in my life, but thankfully that has sense recovered. ![]() Unfortunately, immediately after seeing the funding reversal all hell broke loose in my life and it was the last thing on my mind. I've only used this card for my tax refund and the stimulus, so it wasn't on my mind to check on a regular basis like I do my other accounts, especially seeing there was no money in it. I noticed there was a charge that said "Funding Reversal" on my account, but I figured I would let it sit a couple days and then come back to it, to see if it would sort itself out. I really do not like the shady business of having you sign up for the card like they are going to give you the money if you meet the refund amount needed for x amount to be given up front, and then they denied me, with no way to change to another deposit method after finding out I wasn't approved.īack in April when we got the stimulus checks, which was deposited into my TurboTax Debit Card account, I signed up for Liberty Mutual insurance. I signed up for the TurboTax prepaid card because like most people I was hurting for cash and was hoping to get the pre-funding before you got your tax refund deposit. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit. Get your financial house in order, learn how to better manage your money, and invest for your future. Banking Megathread: FDIC, NCUA, and your cash. ![]() Private communication is not safe on Reddit. Scam alert: Ignore any private messages or chat requests.
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